This policy is effective as of 2023-08-20
HK Toll built hktoll app as a Free app. This SERVICE is provided by hktoll at no cost and is intended for use as is.
This page is used to inform visitors regarding my policies with the collection, use, and disclosure of Personal Information if anyone decided to use my Service.
If you choose to use my Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that I collect is used for providing and improving the Service. I will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at hktoll unless otherwise defined in this Privacy Policy.
Private information refers to secrets that citizens do not want to disclose or be known for others in their personal lives. hktoll attaches great importance to the protection of user privacy information. When you use the products and services of this platform, this platform may collect and use your relevant information. This platform hopes to explain to you through this policy
1. Information that may be collected
Whose personal data do we collect?
We collect personal data only from those who use our Platform to seek for our Services, delivery service, and those who provide Delivery using our Platform.
What kind of personal data do we collect?
We collect data that may be required for us to provide the Services to the users of our Platform (either the Users who places delivery detail or the Drivers who provide Transport, as requested) to obtain Services or provide Delivery service. This data generally includes but may not be limited to addresses, phone numbers, emails, physical locations, pictures, and any other information that may be useful in the course of providing our Services.
How do we collect personal data?
Personal data is collected from our Platform and Driver Mobile Application when users provide additional information in the course of creating transactional information into our Platform. We may also use cookies to improve the user experience and the provision of our Service.
Why do we collect personal data?
Personal data is collected so that we may provide our Service in the best possible way and also to personalize and improve your experience with our Service. To do these, the Personal data that users provide us will be shared to Drivers for the latter to carry out and complete Transport, meaning that personal data will be shares with other users who are providing transportation for deliveries and vice versa. We will also use your personal data for: statistical analysis; to develop and improve our Software and Services; to update your records; to identify which of our, or others', products might interest you; and for market research.
Deletion of personal data
Personal Data will be deleted from the Application server at least 5 (five) years after the Application is no longer operational.
Do we disclose personal data to any third party?
We do not distribute, sell, share or disclose personal data to third parties except under the following limited circumstances:
This platform collects information to provide better services to all users. The main sources of information collected by this platform are: the information you provide to this platform, the information obtained by this platform during your use of the products and services of this platform, and your information shared by third parties. The types of information collected by this platform mainly include the following specific types of information collected
What are the permissions requested on the Mobile Device?
Depending on the User's specific device, this Application may request certain permissions that allow it to access the User's device Data as described below. By default, these permissions must be granted by the User before the respective information can be accessed. Once the permission has been given, it can be revoked by the User at any time. In order to revoke these permissions, Users may refer to the device settings. The exact procedure for controlling app permissions may be dependent on the User's device and software. Please note that the revoking of such permissions might impact the proper functioning of this Application. If User grants any of the permissions listed below, the respective Personal Data may be processed (i.e accessed to, modified or removed) by this Application.
We also collect information from mobile devices for a better user experience, although these features are completely optional:
2. Third-party SDK permissions;
For a better experience, while using our Service, I may require you to provide us with certain personally identifiable information, including but not limited to username,phone number,email. The information that I request will be retained on your device and is not collected by me in any way.
The app does use third-party services that may collect information used to identify you.
Link to the privacy policy of third-party service providers used by the app
3. Log Data
I want to inform you that whenever you use my Service, in a case of an error in the app I collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing my Service, the time and date of your use of the Service, and other statistics.
4. Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
5. Service Providers
I may employ third-party companies and individuals due to the following reasons:
I want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
6. Security
I value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and I cannot guarantee its absolute security.
7. Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by me. Therefore, I strongly advise you to review the Privacy Policy of these websites. I have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children’s Privacy
These Services do not address anyone under the age of 13. I do not knowingly collect personally identifiable information from children under 13 years of age. In the case I discover that a child under 13 has provided me with personal information, I immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact me so that I will be able to do the necessary actions.
9. Changes to This Privacy Policy
I may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. I will notify you of any changes by posting the new Privacy Policy on this page.
This policy is effective as of 2023-08-20
10. Contact Us
If you have any questions or suggestions about my Privacy Policy, do not hesitate to contact me at [email protected].